White Glove Delivery Solutions

White glove delivery solutions

The term “white glove delivery” is widely recognised in the transport and logistics industry, signifying a premium level of care and attention when delivering products to end users. Reliable and professional haulage companies naturally incorporate white glove service elements into their offerings to maintain high standards of service.

For companies that specialise in transporting valuable goods, it’s essential to deliver a comprehensive range of skills and service. Items that hold significant value require specialised expertise and resources to ensure safe transportation and handling.

Transporting delicate equipment

A vast array of high-value, delicate, and often bulky electronic equipment demands the high standards associated with white glove delivery. From the initial collection to the transportation, final delivery, and installation, meticulous care and attention are required to ensure fragile items arrive in perfect condition and are fully operational.

The importance of equipment goes beyond its price - it’s also determined by its role in the end user’s operations. Whether it’s a hospital's medical scanners, office multifunction printers, studio audio-visual equipment, or university vending machines, these items are critical to those who rely on them. That’s why a white glove approach is necessary, encompassing everything from warehousing and logistics to the installation process. By adding value at every stage, we guarantee the best service for end users.

Our approach

Our team of experienced transportation professionals is responsible for safely delivering and installing equipment at its final destination. Along with expertise in handling specialised equipment, our staff is skilled in clear communication with customers to ensure everything is set up properly and in the right location.

Our white glove delivery service ensures:

Exceptional customer experience

We prioritise delivering outstanding customer service through our white glove delivery process. Our clients experience a hassle-free service, supported by real-time tracking options, so they can always know the status of their delivery.

Beyond basic delivery

White glove delivery goes beyond simply transporting items. For instance, when delivering a vending machine to a university, our team will not only transport it to the correct location but also unpack it, position it as needed, and ensure it's properly installed. We’ll also responsibly remove and dispose of any packaging materials.

If your business is interested in benefiting from our white glove delivery service, don’t hesitate to get in touch today.

Contact Relay

  • *
  • *

Relay Coatbridge

Coatbridge

Relay's Scottish base is situated just outside Glasgow and approximately 30 miles from Edinburgh, with regular deliveries include to Scotland's Silicon Glen electronics production region stretching from Inverclyde in the west to Fife on the east coast

Relay Iver

Iver

Relay’s Buckinghamshire Head Office is situated near Heathrow Airport and close to the M40, M4 and M25 motorways. Areas served include London, locations to the west of the Capital and mainland Europe

Relay Warrington

Warrington

Relay Warrington is close to the M6 between Liverpool and Manchester. It is ideally located for services to North Wales, Northern England and south to Birmingham