Distributors are a vital cog in the supply chain and will take the goods produced by manufacturers and pass them onto their own customers or retailers. It is their role to ensure that the lines between manufacturers and users operate smoothly without any delays. They can also provide logistical and storage support for manufacturers.
It is crucial for businesses to be able to respond to customer demand quickly and efficiently. If a customer cannot receive an important piece of equipment from one source, they will look elsewhere. It is down to the distributors to offer a fast and effective response to meet customers' needs.
Here at Relay we regularly work with distributors to deliver delicate electronic equipment for their customers. We offer a white glove delivery service. In other words, we are committed to providing the highest possible levels of customer service. This is reflected in every aspect of our delivery process, including the installation of equipment at the point of end use, ensuring it is fully operational and offering staff training on its functions.
We understand that using a distributor can be an effective way to help businesses expand, reach new markets or launch new products. This is why we offer our skills and services to provide them with every assistance in supporting their customers and succeeding in their own business operations.
If you are a distributor and are struggling to meet the demands of your manufacturers, then our team are here to help. To find out more about what we offer please contact us now.